Returns & Exchanges

At ADASA, we want you to feel confident in your fashion choices, which is why we offer a hassle-free 30-day return policy on all eligible items. If your purchase doesn't fit perfectly or meet your expectations, we are here to ensure your exchange or refund is processed seamlessly.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all designer tags, security seals, and accessories are intact and included.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it securely to your parcel, and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our quality control team inspects the returned garments, your refund will be issued to the original payment method within 5-7 business days.